BEUMER Group unveiled a new digital solution – BEUMER Guardian – for process optimization, condition monitoring and maintenance of conveying technology and end-of-line packaging systems.
Available in two versions, BEUMER Guardian Advanced and BEUMER Guardian Performance, the solution complements the company’s Customer Support portfolio and enables users to optimize their processes and make maintenance more efficient.
“Our customers want to align the maintenance and servicing of their BEUMER systems with a predictable, efficient and risk-reducing strategy,” said Christian Gottenströter, product manager digital solutions diagnostic center at BEUMER Group. “They tell us they need simple and effective solutions that adapt to their specific operating models and maintenance strategies. This is exactly where our customer-oriented, flexible data diagnostics and process optimization offering comes in. With BEUMER Guardian, we offer the required service levels that customers need.”
Gottenströter continued, “Some of our customers prefer to take a very active role themselves in monitoring and maintaining their machines. For them, BEUMER Guardian Advanced is the right solution, whilst others want a fully managed solution like BEUMER Guardian Performance, where BEUMER Group takes over plant monitoring through the Global Monitoring Centre and proactively handles concerns via the hotline to relieve customers in their daily business operations. This flexible model reflects the dynamic market conditions that companies find themselves in. It helps them minimize operational risks and focus on their core business.”
As part of the Lifetime Partner Program, customers can choose from two different levels of support based on their needs. New systems come with differentiated pricing models, such as pay-per-use (PPU) and rent-to-own, which complement the demand-oriented offering.
